Refund & Cancellation Policy

1. Digital Products & Instant Access Goods

XtraPath provides digital publications, interactive courses, downloadable asset packs, and unlocked source code algorithms. Due to the immediate delivery nature of digital content, the following terms apply:

• Digital Books & Publications (PDF/LaTeX): Once downloaded or accessed in full, digital books are generally non-refundable unless technical defects prevent reading.
• Protected Source Code Passes: Because source code is immediately revealed upon unlock, source code purchases are non-refundable once viewed or copied.
• Digital Asset Packs (3D/SVG/Sound FX): Downloadable files cannot be returned once downloaded.

2. 7-Day Guarantee for Interactive Courses

For multi-module interactive courses on XtraPath, we offer a 7-Day Student Satisfaction Guarantee if:

• You have viewed less than 25% of the course modules.
• You have not downloaded downloadable protected asset bundles included with the course.
• Your refund request is submitted within 7 days of the initial transaction timestamp.

3. Subscription Cancellations (Pro Tiers)

If you subscribe to a recurring Pro Creator or Student tier:

• You may cancel your subscription at any time directly through your Settings & Billing dashboard.
• Upon cancellation, your Pro benefits remain active until the end of your current paid billing period.
• You will not be billed for subsequent renewal cycles after cancellation.

4. How to Request a Refund

To request a refund for an eligible purchase, please contact our support team: